CRM implementation and optimization
NELTA helps to manage customer relationships efficiently and to make them measurable - with modern CRM systems or the tailored optimization of existing solutions.
CRM implementation and optimization
NELTA helps to manage customer relationships efficiently and to make them measurable - with modern CRM systems or the tailored optimization of existing solutions.
CRM implementation and optimization
NELTA helps to manage customer relationships efficiently and to make them measurable - with modern CRM systems or the tailored optimization of existing solutions.
Customers don't just buy products. They buy security and a satisfying experience above all. Therefore, it is all the more important to address them as individually as possible.
Customers don't just buy products. They buy security and a satisfying experience above all. Therefore, it is all the more important to address them as individually as possible.
Your customers are the most valuable asset. Let's increase this value.
Your customers are the most valuable asset. Let's increase this value.
360° view for strategic customer development. The central capture of all customer interactions enables personalized support, proactive customer development, and improved service quality.
Automated processes to increase efficiency. Processes in sales, marketing, and service are intelligently networked and automated. This reduces manual tasks and shortens processing times.
Transparent KPIs and control options. Dashboards and reports provide real-time transparency on leads, customer status, and revenue potentials. Reliable data offers the perfect basis for decision-making.
Competitive advantages through data-driven work. CRM establishes the foundation for scalable sales and marketing strategies with targeted lead tracking, better closing rates, as well as data-based cross-selling and upselling opportunities.
360° view for strategic customer development. The central capture of all customer interactions enables personalized support, proactive customer development, and improved service quality.
Automated processes to increase efficiency. Processes in sales, marketing, and service are intelligently networked and automated. This reduces manual tasks and shortens processing times.
Transparent KPIs and control options. Dashboards and reports provide real-time transparency on leads, customer status, and revenue potentials. Reliable data offers the perfect basis for decision-making.
Competitive advantages through data-driven work. CRM establishes the foundation for scalable sales and marketing strategies with targeted lead tracking, better closing rates, as well as data-based cross-selling and upselling opportunities.
Which companies benefit particularly?
Which companies benefit particularly?
We see high potential for efficiency wherever manual processes (e.g. Excel) are still common, where sales and marketing work with various data, or where management wants more customer information for better decision-making. Especially in growth phases, we recommend the introduction of a powerful CRM solution that can scale with changing requirements.
We see high potential for efficiency wherever manual processes (e.g. Excel) are still common, where sales and marketing work with various data, or where management wants more customer information for better decision-making. Especially in growth phases, we recommend the introduction of a powerful CRM solution that can scale with changing requirements.
Our approach
Our approach
In 5 steps to greater digital success
In 5 steps to greater digital success
For your optimal CRM solution, we accompany you competently, pragmatically, and solution-oriented through all phases.
For your optimal CRM solution, we accompany you competently, pragmatically, and solution-oriented through all phases.
1.
Analysis & Goal Definition
In joint workshops, we analyze processes and data to create a detailed requirement profile.
2.
System selection & configuration
In the case of a new implementation, we provide independent advice and then ensure the individual configuration.
3.
Process design & data management
We search for and identify optimization potentials in your processes and then map them digitally. Furthermore, we take care of the migration and quality assurance of your data.
4.
Rollout & Training
NELTA supports the change in companies towards consistent digital customer management with practical onboarding and user training.
5.
Aftercare & Optimization
We are here for you even during ongoing operations and advise you on KPI tracking, reviews, and the further development of your individual CRM strategy.
1.
Analysis & Goal Definition
In joint workshops, we analyze processes and data to create a detailed requirement profile.
2.
System selection & configuration
In the case of a new implementation, we provide independent advice and then ensure the individual configuration.
3.
Process design & data management
We search for and identify optimization potentials in your processes and then map them digitally. Furthermore, we take care of the migration and quality assurance of your data.
4.
Rollout & Training
NELTA supports the change in companies towards consistent digital customer management with practical onboarding and user training.
5.
Aftercare & Optimization
We are here for you even during ongoing operations and advise you on KPI tracking, reviews, and the further development of your individual CRM strategy.
1.
Analysis & Goal Definition
In joint workshops, we analyze processes and data to create a detailed requirement profile.
2.
System selection & configuration
In the case of a new implementation, we provide independent advice and then ensure the individual configuration.
3.
Process design & data management
We search for and identify optimization potentials in your processes and then map them digitally. Furthermore, we take care of the migration and quality assurance of your data.
4.
Rollout & Training
NELTA supports the change in companies towards consistent digital customer management with practical onboarding and user training.
5.
Aftercare & Optimization
We are here for you even during ongoing operations and advise you on KPI tracking, reviews, and the further development of your individual CRM strategy.
